Troubleshooting Your Arlo + BOE


Important: Keep Your DHB-10 Firmware Up-to-Date!
The DHB-10 firmware is expected to undergo occasional revision as continual improvements are made by Parallax and by the community. It is important to make sure your firmware is up to date.

To make sure you always have the latest firmware version, bookmark the following pages and check back regularly for updates: Updating Your Firmware, DHB-10 Firmware Download Page


Arlo Failed the Motor Connections Test

  • If the Arlo instead rotates left (clockwise), it means the Motor 2 inputs are reversed. To fix this, turn all power off and swap the DHB-10's Motor 2 +/- terminal block connections.
  • If it rotates right (counterclockwise) swap the DHB-10's Motor 1 +/- terminal block connections.
  • If it backs up, (travels toward the power switches), both Motor 1 and Motor 2 +/- terminal block connections will need to be swapped.  Make sure to test between each adjustment.


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